Soft Lock

We want to ensure that you are 100% aware that free and bundle SMSs do not apply and that each SMS vote is costing you.

When you SMS to 35108, each SMS cost R3. When you SMS to 38569 each SMS cost R30.

If you have received a notice that you have been soft-locked it is because you have either reached a limit of 1000 SMSs on the 35108 (R3) number or a limit of 200 SMS on the 38569 (R30) number.

To remove the soft-lock and to continue voting, please reply to the SMS you received with the following text:

"I {name} acknowledge the votes to the number 38569 are charged at R30 per SMS and would like the soft-lock of 200 SMSes lifted so that I can resume voting".

You can also WhatsApp the above message to 074 050 8890.